industry
Tourism chief in controversial bid for eco-development contract
A company part-owned by the chair of Queensland Tourism has been shortlisted for a lucrative deal to build eco-accommodation in…
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Developments
Airbnb moves to clean up exploitation
Airbnb has announced a partnership with hospitality workers’ union United Voice to promote cleaning companies championing fair pay and conditions.
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Industry
Guest personalisation: What it is, and what it is not
There’s nothing that makes a stay feel less personalised than poor attempts at personalisation.
Read More Multi-million-dollar deals ramp up hotels boom
AXA International has acquired four hotels in Sydney and Canberra for $330.4 million this week, in a major deal for…
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Industry
Agoda sales practices slated by operators
Australian operators have called into question the sales tactics of Agoda, days after the bookings platform was named among OTAs…
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Developments
Historic party pad reveals lavish guestroom upgrades
The award-winning Mount Lofty House, part of AccorHotels’ MGallery by Sofitel brand, had revealed the completion of its latest guest…
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Developments
Rise of the machines: Will hotels ever rely on a robotic workforce?
If machines are eventually able to display a convincing range of human emotions, would knowing that these emotions were effectively being…
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Developments
Quest on a mission with third hotel open this month
Franchise property group Quest has opened its new Canberra City Walk property, hot on the heels of property launches this…
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Developments
Colourful history inspires Melbourne’s new dynamic duo
Melbourne’s newest dual-branded hotel accommodation, Novotel Melbourne Central and ibis Melbourne Central, opened its doors just before Christmas.
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Industry
Driving sales: the utes accom can’t live without
The goal of any accommodation is to entice guests to return; and delivering weary travellers to their rooms in comfort…
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