Wednesday, October 18, 2017

Tag Archives: technology

15 things a hotel’s website must have

You've got one face on the internet, and that's your website. If it doesn’t do a good enough job, it is more than likely that your prospects will choose your competition over you. Here are 15 easy to implement tips to keep in mind when designing your hotel’s website.

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6 tips to keep you safe on the internet

The internet is a great place to be, but it is rampant with threats from hackers and malware. Our ever vigilant IT team recently shared some cyber security tips that should keep you safe from viruses and malware.

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Seven expert tweaks for your hotel’s PPC

From researching extensively for keywords, to monitoring which terms convert into traffic or bookings, to making adjustments depending on the season, weather, destination, special events…. It’s a lengthy and thorough process that requires more time than most hoteliers realise.

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Get with the times: customer service

A hotel can have all the bells and whistles and yet fail to provide a five-star experience when it comes to giving friendly service. Accomnews explored why good customer service is harder to achieve than ever, and what it takes to create a holistic customer service experience for all demographics.

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How would you define modern luxury?

How many times have you heard the word 'luxury' in a hotel description? It seems to be one of the most abused words in the hoteliers' dictionary! I've seen many hotels claim to be luxurious, when at most they are just slightly better than average.

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Changing PMS provider: everything you need to know

I spoke to a property manager at a recent accommodation industry event about what is most important to them when it comes to PMS. I was expecting an answer along the lines of ‘cost-effectiveness’ but actually, they told me that the most important thing for them was ease-of-use. They wanted an interface that they could interact with as easily as they interact with their smartphone...

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What is the value of a website?

Buying or selling an accommodation business today invariably includes a website. It does not really matter whether you are the seller or buyer because either party has to establish a dollar value as it is an asset. Just as obviously, the vendor's view is a mirror image of the purchaser's considerations and diametrically opposed. So why does a website have a value?

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