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Sunday, April 30, 2017
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Tag Archives: technology

No free wifi may equal no guests

I get asked all the time by accommodation providers, ‘why should I invest in wifi technology at my site when mobile phones are coming with more and more monthly data’? Why would guests want or need my wifi when they can use their own data? Mobile phones work on the 3G/4G networks (mobile networks) provided by Telstra, Optus or Vodafone …

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Hospitality robot introduced to Australia

A new innovation in hospitality will be on display this week, as Konica Minolta’s Asia-Pacific Business Innovation Centre (BIC) will be showcasing Navi, a robot who is set to make ordering room service more fun. Potential customers, partners, and tech geeks alike can meet the robot, who collects and delivers room service meals and drinks from the hotel kitchen and …

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Video killed the reviewer’s stars

The ability of guests to remain technologically connected has become as integral to the hotel experience as the quality of fittings or the receptionist’s welcoming smile. Upon arrival, guests are far more likely to be logging multiple devices into the wifi network than testing out the pillows or mini-bar offering. Hotel guests now expect seamless streaming of multimedia across a …

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7 reasons your staff need the help of a channel manager

Across the hospitality and travel industry, technology continues to transform the way people do business. If your property is not adapting with the times, chances are you will be left in the dust as your competitors capture the most motivated and interested travellers from across the globe. One system that is absolutely essential is a channel manager. Here are 7 …

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