Ozone Hospitality Services committed to excellence
What's it like to work for a new company & quickly rise through the ranks? We talk with some of the Ozone Hospitality Services team
National Operations Manager Mitchell Ferguson
For Mitchell, the opportunity to work for a new company, quickly rising through the ranks was a “no brainer”.
Why do you choose to work at Ozone Hospitality Services?
“I have known Dulanka for quite a while and witnessed Ozone Hospitality Services’ growing success. So, it was an absolute no-brainer when a job opportunity came along. The opportunity to work for a company that is so innovative and rapidly expanding was appealing.
“I knew Ozone Hospitality Services was something I wanted to be a part of.”
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What is the best thing about your job?
The best thing about my job is being able to work alongside our clients to help create memorable experiences for guests. I also really enjoy working with my colleagues, we make a great team.”
What does your typical day at work look like?
“No day is ever the same, which is one of my favourite aspects of the job. One day I could be on the beautiful south coast of NSW, the next I am in sunny Brisbane! Generally, my work days consist of checking in with line-level staff, clients, and managers. I also attend operational meetings and review financials and profitability.”
What do you do to relax after work and on the weekends?
“I enjoy keeping active, so I like to attend run clubs or go to the gym before or after work and on the weekends. I also love cooking and enjoying a glass of red alongside some trashy reality TV! Weekends generally consist of trips back to Adelaide to see friends and families, quiet nights in, watching a movie, or heading out with friends.”
Is there a memorable client interaction you can share?
We were lucky enough to sponsor the BWH hotel conference and were able to travel to the Gold Coast to meet amazing industry professionals and introduce conference attendees to Ozone Hospitality Services’s hospitality.
It was a fantastic three days and there was also a lot of fun to be had in the evenings, with events like axe throwing and an awards night.
Chief Operating Officer Chamath Samarasinghe
Chamath chooses excellence.
Why did you choose to work at Ozone Hospitality Services?
“Because it embodies excellence in housekeeping. The company’s commitment to delivering meticulous and reliable services aligns with my professional values. I am dedicated to upholding Ozone Hospitality Services’ reputation as a premier provider, ensuring clients experience the utmost satisfaction and trust in our exceptional housekeeping solutions.”
What is the best thing about your job?
“The most rewarding aspect of my role as COO is witnessing the tangible impact our services have on clients’ environments. Ensuring cleanliness and hygiene contributes directly to the well-being of individuals and creates a positive, healthy atmosphere, making every day at work fulfilling.”
What does your typical day at work look like?
“Each day involves orchestrating seamless operations. From managing schedules and quality control to fostering a collaborative team environment. Adapting to all that this dynamic industry demands, my days are a blend of strategic planning and hands-on operational excellence.”
What do you do to relax outside of work?
“I love to unwind by immersing myself in nature. My love for the outdoors comes alive through bush walks and camping. Connecting with nature allows me to recharge, fostering a balance between the demands of my professional role and the tranquillity of the great outdoors.”
Share a memorable client interaction?
A customer expressing profound gratitude for our team’s exceptional service. They highlighted the meticulous attention to detail and the positive impact on both their PA and rooms. Moments like these reaffirm our commitment to exceeding client expectations, leaving a lasting impression of satisfaction and loyalty.”
Sarah is a freelance journalist with experience across print, digital and audio. After working for Multimedia Publishing as a contributing writer, she has recently joined the team in a part-time capacity for School News AU and AccomNews.
