guests
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Developments
OTA stalls on commissions for big players
Booking.com has been accused of pandering to big US hotel groups by delaying the introduction of commission charges on resort…
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Developments
Major holiday company collapses, threatening 50,000 bookings
A British holiday company which offers Australian hotel breaks among its package options has collapsed, leaving the bookings of more…
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Industry
Party houses ruining short stay’s name, says accom body
Gold Coast residents have united with short-term property hosts in calling for a notorious Airbnb party house to be shut…
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Industry
Value, pricing and the guest…
A key revenue management strategy is to measure what our customers value and capture their willingness to pay through a…
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Developments
What are the latest multi-million-dollar additions to Australia’s hotel scene?
Plans have been revealed for a major new $225 million slimline hotel and apartment tower above a cinema complex on…
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Developments
Hotel colossus bins bathroom miniatures
Intercontinental Hotels Group is to ditch all small amenity bottles in favour of bulk-size bathroom products, in what could be…
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Developments
Australia’s casino giants under threat
Explosive allegations surfaced this week about the role of Crown Resorts in laundering money and facilitating the illegal offshore activities…
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Industry
Jeff Bezos’ secret to accom marketing success
Jeff Bezos’ famous quote on the success of Amazon is “The secret to that is to focus on the things…
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Management
Is NSW about to lose its tourism supremacy?
The head of Australia’s largest hotel group predicts a $35 million budget cut will see NSW lose its spot as…
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