guests
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Developments
Accom in limbo over alleged OTA abuses
Accom operators are crying out for industry help to tackle latest OTA issues, more than a year after the ACCC…
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Industry
How hotels can protect their brand in the new-build market
In recent years, It’s become more common for hotel developers to take care of the entire design and construction process.
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For fun
Funny accom fails from around the world
Hotels can leave you in surprise when it comes to quirkiness. Best stays are always memorable, but funny weird experiences…
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Developments
EXCLUSIVE: OTAs losing share as holiday parks fight back on direct bookings
Australian holiday parks are regaining control of their online sales distribution channels and clawing back market share from Booking.com and…
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Developments
Major hotel chains refuse to support Trump immigration crackdown
Leading hotel groups Marriott and Choice have announced that they will not let US customs authorities use their hotels as…
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Industry
Eight ways to market your accom according to season
Distribution plans needs diversified strategies to cater to seasonal changes.
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Industry
How machine learning is making our industry better and smarter
With the advent of new technologies like artificial intelligence (AI) and virtual reality, the pace of innovation is driving exponential…
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Industry
Accom marketing: Let your goals be your guide
Every year, budgeting season rolls around and every year hotel marketers return to their crystal balls, asking themselves: “Just how…
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Industry
How to stand out in a crowd of competitors
The hotel industry can be a fierce battlefield, especially as home sharing rises as a disrupter in an already cluttered…
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Developments
Epileptic child turned away from Melbourne hotel
A Melbourne hotel has apologised for refusing a family accommodation because of their 11-year-old’s epilepsy.
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