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Sunday, March 26, 2017
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Tag Archives: hospitality

Are your penalty rates about to be cut?

The Fair Work Commission has just announced its decision to reduce weekend penalty rates. Have your say now: should Sunday rates be the same as Saturday’s? What would be the impact on your business? Prior to this announcement, the Turnbull government suggested it would honour whatever decision was made while the labour opposition remained skeptical about the timing of the decision. Broadly, the decision recommends that part-time and …

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Housekeepers: an easy target for sexual harassment

Hotel housekeeping staff can often describe tale-after-tale of inappropriate guest behaviour, most of which they can laugh off. Many, however, can also detail more serious behaviours, from naked guests answering the door to inappropriate touching or even being cornered in a quiet room by an amorous guest who is requesting “extras”! Sexual harassment in hospitality hit the international news this month …

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Hospitality robot introduced to Australia

A new innovation in hospitality will be on display this week, as Konica Minolta’s Asia-Pacific Business Innovation Centre (BIC) will be showcasing Navi, a robot who is set to make ordering room service more fun. Potential customers, partners, and tech geeks alike can meet the robot, who collects and delivers room service meals and drinks from the hotel kitchen and …

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The trick for building innovation bench-strength

There has been much discussion lately about disruptors, present and future, to the hospitality industry and what this means for leaders and strategic planning. What measures should an organisation take to position itself to compete in this ‘continuously disruptive’ environment? A quick answer that comes to many is ‘better use of technology’ – to digitally transform the business. However this …

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