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Sunday, May 28, 2017
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Tag Archives: Resorts

Mantra partners with globally-celebrated Sudirman Cup

Mantra Group has partnered with the Badminton World Federation (BWF) to become the official accommodation partner for the 2017 Total BWF Sudirman Cup, the world mixed badminton team championships, held on the Gold Coast from 21 to 28 May, 2017. As part of the partnership, two of the Group’s popular Surfers Paradise properties, Mantra on View Hotel (pictured) and Mantra …

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General manager appointed to Ramada Resort Port Douglas

Wyndham Vacation Resorts Asia Pacific has announced the appointment of Duncan Mars as the new general manager of Ramada Port Douglas. Duncan comes to Wyndham with fifteen years’ senior management experience in hospitality, including the last five years as a general manager in Victoria. Ramada Port Douglas, situated in North Queensland on Port Douglas Road, is a mixed-use property available …

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Accorhotels update on environmental initiative

Hotels like The Sebel Kirkton Park Hunter Valley are setting new standards for local production and sourcing. The hotel now sources up to 30% of its menu from the hotel’s 70 acre grounds and vegetable garden, with a further 50% from local partners. The Sebel has an agreement with a local farmer who manages cattle and pigs on the hotel’s grounds. The …

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Are you being proactive enough?

There is no doubt that the overwhelming majority of accommodation managers are passionate about the cleanliness of their establishments. While the cleaning of bathrooms and hard surfaces is usually of a very high standard and guests are okay with this, there are areas of a guestroom that they suspect (and perhaps rightly so) are neglected. Before kicking off their shoes …

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QTIC’s idea to rort visitors angers industry

Tourism is booming. Visitors are flocking into Australia from everywhere. Domestic visitor arrivals have never been this good. Isn’t it fantastic? Yes, let’s tax them. That’s the Australian way – it seems. Fortunately, at last, federal and state governments are not buying into it. New moves are under way to slug hotel guests with a bed tax in Queensland to …

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Genuine sharing is fine but commercial short-stay operators need to be regulated

Tourism Accommodation Australia (TAA), said that the NSW government’s response to the Parliamentary Review into short term letting was an acknowledgment that unregulated short-term letting in residential communities was a complex issue where the benefits had to be carefully weighed against the far-reaching and potentially negative consequences. TAA CEO, Carol Giuseppi, said the accommodation industry had no issues with the …

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One step closer to regulating short-term lets?

The short-term accommodation industry and the community will be part of a broad consultation led by the NSW Government to address private holiday letting. In October 2016, the NSW Parliament Legislative Assembly Committee on Environment and Planning made a number of recommendations to the Government relating to planning matters and strata laws following its public inquiry on the Adequacy of …

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How often does feedback get ignored?

According to a new global research study from Qualtrics, which surveyed 1700 travellers including respondents from Australia and New Zealand, a significant proportion of holidaymakers in Australia and New Zealand believe their hotel and airline feedback never reaches anyone who can make a difference. When it comes to hotels, guests believe feedback is ignored almost half of the time (46 …

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Loyalty programs: what’s the point?

There are many points of view on whether a loyalty program is a valuable and viable strategy for travel and accommodation providers. The proof of their success is hidden in the financial reports of each business that has one, and the various media stories (just search ‘hotel loyalty program mergers’) that share how many members the various programs have and …

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