tourism
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Developments
Expedia splits from Booking.com on controversial commissions
Expedia will not follow Booking.com’s lead and charge commission on the controversial booking fees imposed by numerous international hotels, a…
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Industry
Why travel intent products are baffling accom
In the war to shift share away from the OTAs and maximise direct bookings, hotel marketers have become tactical experts…
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Industry
How Airbnb is uniquely poised to service the frustrated disability sector
Airbnb properties are, for the most part, peoples’ homes. If ten percent of the population has a disability, it stands…
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Developments
Queensland travel agent found guilty of bookings scam
A Gold Coast travel agency has been fined twice this year for failing to deliver pre-paid holidays in a scam…
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Developments
Novotel labelled a “brand bully” over challenge to tiny rival
Novotel is threatening to close down a caravan park perched on a Melbourne rooftop, taking legal action over a name…
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Developments
“Tsunami” of tourists drives holiday hotspot to seek visitor curbs
Noosa is looking to limit visitor numbers as peak-time demands threaten to choke the Sunshine Coast town.
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Industry
A complaint is like a carrot…
The first step in conquering complaints is to understand their root causes. It occurred to me that a familiar root…
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Industry
Seven quirkiest hotels you want to stay at on your next trip
The right hotel is part of what makes the travel experience an interesting one. We have found some of the…
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Developments
Marriott debuts eco-conscious, pet-loving, wellness-focused brand
Marriott international has continued its rapid Australian expansion with the debut of the Element by Westin brand in Richmond, Melbourne.
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Developments
Oaks backs regions with major new hotel
Oaks Hotels, Resorts and Suites is moving into Queensland’s largest inland city, Toowoomba, announcing plans to open a 102-suite hotel…
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