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Industry

National recognition for Surfers Paradise landmark

The Hilton Surfers Paradise Hotel and Residences has been named Australia's best tourism and leisure development at the 2013 Property Council of Australia/Rider Levett Bucknall Innovation and Excellen...

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Management

What the web can do in one minute

What has an oil tanker in common with the Internet? Further more, what happens on the web every minute of the day – every day?

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Housekeeping

Give your textiles and linens the edge

Attention to detail is what gives the best accommodation providers their edge.

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Refurbishment

Case Study – Royal on the Park: Refurbishment fit for a king

Royal on the Park is a truly unique fixture within Australia's plethora of accommodation facilities.

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Energy & Resources

Light up your life with better results

Light is essential for life. It can invigorate the soul and lift the spirit. Good lighting can create a mood, an atmosphere, offer direction and enhance emotions.

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Safety & Security

Please Your Guests – Protect Yourself

Keeping guests' valuables secure and safe is the innkeeper's responsibility while those goods are on their premises. Guests want to feel safe themselves and know that their belongings are too.

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Technology

PMS Systems: Essential to business efficiency

When it comes to software in the accommodation industry there are so many choices and so little time.

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Guest Facilities

New technology produces safe, clean water

For AIS company directors Kerry and Elena Gosse, the most popular response from prospective clients after learning their technology only needs fresh water and power to produce clean, sanitised, chlori...

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Profiles

Port Douglas Sands Resort

Moving to Port Douglas to manage the Sands Resort was a change of location, climate, career and lifestyle for Sydneysiders Matthew and Amanda Fraser but after 10 years of visiting Port Douglas on holi...

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Developments

Tour operator buys Alice backpackers

The Rock Tour has recently acquired Toddy's Backpackers in Alice Springs and will assume management on 27 May.

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Maintenance

Icons but They Can be Real Pains

Barbeques would have to rate in the top ten pain-in-the-butt items in any accommodation complex for maintenance managers.

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Marketing

Branding made simple

If you are an independent accommodation property owner that is thinking of becoming a member of a well-known brand you will know that it is not an easy decision to come to.

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Food & Beverage

Give a Boost to Your Banqueting

Tired of burnt sauces, dry roasts and soggy pastas?

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Tourism

Victoria Launches Drive for More Kiwi Tourists

The Victorian coalition government has launched the next phase of Tourism Victoria's Jigsaw campaign Play Melbourne in New Zealand, aimed at attracting even more New Zealand visitors to the exciting c...

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Human Resources

What is the Age Profile of Your Workforce?

The median age of workers varies from industry-to-industry but it may be worthwhile looking at your company's profile compared with others in the same industry and gauge whether you're locking out som...

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Events

Celebrity celebrates Mother’s Day with high tea

The Langham, Sydney and Wedgwood celebrated Mother's Day yesterday with special guest Delta Goodrem, who enjoyed the Mother's Day Tiffin afternoon tea with her Mum, Lea.

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